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Frequently Asked Questions

We know you have questions about Six Flags, and we love answering them! Here are some of the questions we are asked most frequently:

General Information

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

Does Six Flags St. Louis have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That’s why, in addition to the most thrilling rides on the planet, you’ll find a wide variety of top-shelf entertainment right here at the park. From Shows, to Characters, this is the kind of entertainment you’ll be talking about for years to come. For shows, please visit our entertainment page or event page.

View Entertainment Page

View Event Page

How do I get information about Six Flags St. Louis and the area?

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging near Six Flags

View Lodging Page

What are the current ticket prices?

Six Flags St. Louis offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.

View Ticket Page

What are the operating hours?

For more information, see our park calendar.

View Park Calendar

What if I don’t like roller coasters? Are there other things to do?

There are over 45 rides and attractions at Six Flags St. Louis and Hurricane Harbor which offers a great variety of activity level depending on preference. We also host different shows throughout the year!

What is the email newsletter and how do I receive it?

Six Flags sends emails every couple of weeks during the season with updates on rides, special events, and discounts. Be sure to subscribe to keep up with the latest happenings!

Sign Up For eNewsletter  

What is the mailing address and phone number?

Six Flags St. Louis

P. O. Box 60

Eureka, MO 63025


What kinds of food does the park have?

From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags St. Louis proudly serves Coca-Cola products throughout the park for your enjoyment as well.  Check out our food listing page.

View Dining Page

What special events are planned for this year?

Visit our special events page for upcoming events. We add performances throughout the season, so be sure to check back often.

View Event Page

What types of jobs does Six Flags St. Louis offer and how do I apply?

Six Flags St. Louis has positions in various departments, and you may find this information and apply online.

View Jobs

When does the park open?

Click here for the operating calendar.

View Operating Calendar

Where can I get a map of the park?

Our park map is available online.

View Park Map

Park Information

Where can I find information for guests with disabilities?

Visit our guest with disabilities page for information on accessibility at Six Flags St. Louis.

View Guest With Disabilities Page

Is there a place to store my belongings inside the park?

Electronic, PIN code access lockers are available for rent in the Main Gate area and around the theme and water park. Lockers are subject to availability. Water park lockers close when Hurricane Harbor closes, which is before the theme park. All items must be removed at this time.

May I bring my own food and beverages into Six Flags St. Louis?

No outside food, beverages or coolers are allowed to be brought into Six Flags St. Louis. However, exceptions are made for Guests with special dietary needs to include food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park. Please note: grilling and/or open flames are strictly prohibited on park property (including the parking lot).

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags St. Louis. Grab a park map and show guide when you first arrive or download the Six Flags mobile app! We have additional ideas and tips for families on our family fun page.

View Tips for Family Fun Page

What happens if I lose something while at the park?

Claim or report your lost items at Palace Rentals located in the Palace Gardens area. Ride attendants cannot be responsible for articles left on platforms. Please secure all loose articles before boarding a ride. Six Flags is not responsible for any lost, stolen, or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost & Found for seven days. For information regarding a lost article, please go to chargerback.com for assistance.

What happens if it rains?

The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, these rides and shows are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What is Six Flags St. Louis’s alcoholic beverage policy?

No alcoholic beverages are allowed to be brought into Six Flags Parks. Alcoholic beverages purchased in the park may not leave the premises. Excessive consumption of alcohol is cause for ejection from the park without refund. No one under age 21 is permitted to consume alcoholic beverages and proper identification is required to purchase and/or consume alcoholic beverages at Six Flags St. Louis. Guests are prohibited from taking beer purchased in the park out through the front gate.

What is The Flash Pass and how does it work?

THE FLASH Pass is a ride reservation system. Learn more about FLASH Pass.

Learn About THE FLASH Pass

Are laser pointers permitted at Six Flags St. Louis?

For the safety of our Guests and employees, laser pointers are not permitted.

Are pets permitted at Six Flags St. Louis?

Pets are not permitted in the park, with the exception of service animals. Daily kennel facilities are a free service provided to our Guests. Park-a-Pet is located in the parking lot area, just past Toll Plaza. Please see the Toll Plaza Attendant to reserve a kennel for the day.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center where our employees will take children who have been separated from their family or group.

Do you rent strollers and wheelchairs?

A limited number of strollers, wheelchairs and electronic convenience vehicles may be rented at Palace Rentals. They are provided on a first-come, first-serve basis, so plan to arrive early.

Does Six Flags St. Louis have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park area. Park admission may be denied if clothing is deemed by management to be inappropriate.

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must have their ticket or pass available for scanning at re-entry.

Is smoking permitted in the park?

Six Flags is smoke-free, so smoking is permitted in designated areas only. E-cigarettes may only be used in designated smoking areas. Please refer to park signs for designated smoking locations or ask a staff member.

Attraction Information

Are there restrictions for guests with casts?

Restrictions regarding casts vary by ride and attraction.  For information specific to the rides and attractions, please refer to the Safety and Accessibility Guide.  The Safety and Accessibility Guide is available online or you may pick a copy up at Guest Relations.

View Guest Relations Page

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit Guest Relations to pick up our ADA Guide.

Are there rides for small children to enjoy?

Six Flags St. Louis is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page.View Kids Page

How fast is Six Flags St. Louis’s fastest roller coaster?

Mr. Freeze – 70 mph, The Boss – 66.3 mph, Ninja – 65 mph, Screamin' Eagle – 62 mph, American Thunder – 50 mph, Batman The Ride – 50 mph, Pandemonium – 31 mph, Boomerang – 50 mph

How many rides does Six Flags St. Louis have?

A total of 32 rides are located in the theme park and nine water attractions in Hurricane Harbor. We also have one additional fee attraction, Dragon’s Wing.

View All Rides 

How many roller coasters does Six Flags St. Louis have?

A total of ten roller coasters are located in the theme park. BATMAN: The Ride, Boomerang, Fireball, Screamin’ Eagle, The Boss, Ninja, MR. FREEZE: Reverse Blast, Pandemonium, American Thunder, and River King Mine Train. Check out the All Rides page of this site for a complete list of rides.

View All Rides

How tall is Six Flags St. Louis’s tallest roller coaster?

The Boss – 122 feet, Batman The Ride – 105 feet, Ninja – 110 feet, Mr. Freeze – 226 feet, Pandemonium – 52.5 feet, Screamin' Eagle – 110 feet, Boomerang – 125 feet

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride.

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements are listed on the specific ride pages on our website, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.

View Ride Page

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

What is Six Flags St. Louis’s oldest existing roller coaster?

The Runaway Mine Train opened in 1971.

What is The Flash Pass and how does it work?

THE FLASH Pass is a ride reservation system.

Learn About THE FLASH Pass 

What is your loose article policy?

Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Pandemonium; BATMAN The Ride; American Thunder; The Boss, and Mine Train. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line. 

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride.

View Ride Page

Trip Planning

Is there a place where I can leave my pets?

Daily kennel facilities are a free service provided to our Guests. Park-a-Pet is located in the parking lot area, just past Toll Plaza. Please see the Toll Plaza Attendant to reserve a kennel for the day. Pets are not allowed inside the park with the exception of service animals. Pets cannot be kept overnight, and must have current vaccinations and registration tags.

What are the best days to visit?

If you would like to plan to visit when attendance is the lightest, your best bets are spring weekends, summer weekdays, early weekends during Fright Fest, and Holiday in the Park.

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park’s lockers.

Which hotels are close?

Please see our lodging page for more information.

View Lodging Page

Online Purchases

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership . If you need assistance with anything else, please visit our Contact Us.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter your email address and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (636) 938-5300 x6600. 

How do I get my season passholder coupon book?

View your e-coupons here

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate!

You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets.

You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen.

If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s).

For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

Why can’t I view the online store?

Be sure that you enable pop ups on your computer so that the store window can deploy correctly.

What if I cannot print my ticket(s)?

You no longer need to print your tickets or season pass vouchers if you have a mobile phone that can properly display the product and barcode. Simply pull up your tickets or Season Pass voucher and scan it upon entry.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I made a mistake when ordering items from this site?

Please note:

Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate.

The ecommerce call center staff cannot process a refund under any circumstances.

Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location.

Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are

non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase.

Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

Can I pick up my order at the park?

A “will call” option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets, but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Pricing and Admissions

What if I have an unused daily ticket that has expired?

Six Flags admission tickets cannot be extended past their expiration date. Please visit Guest Relations on your next visit for an upgrade to a full-price regular admission.

What if I have an unused season pass from a prior season?

Six Flags St. Louis Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

What should I do if I can’t print my online tickets?

You may use your mobile device to show and scan your ticket at both our parking tolls and front gate turnstiles. If you prefer to print out your tickets and are having difficulty, please stop by Guest Relations.

How much is parking?

Parking prices can be on our parking page.

View Parking Page

I am having a problem with my online ticket order. What should I do?

Please contact 636-938-5300 option 1-1-0

What does my Six Flags St. Louis admission ticket include?

Your Six Flags St. Louis admission ticket includes all rides, shows, and Hurricane Harbor waterpark. We have one attraction, Dragon’s Wing, that is a separate fee.

Are there any other fees I should know about?

There is a one-time processing fee added on to your entire order (not per ticket), both online and via order form.

What forms of payment does Six Flags St. Louis accept?

Six Flags St. Louis only accepts card and mobile payments at all in-park locations including parking toll booths, restaurants, retail stores, games, and ticket windows. You may pay for purchases using Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, or debit card. You can convert cash to a prepaid debit card for no upfront fee immediately inside the park entrance or at any of the other Cash-to-a-Card kiosks within the park.

Can I wait and pay for my group tickets when I get to the park?

No, all group orders are pre-paid and must be paid in full before we can process your order. Chaperone tickets and discounted parking are not offered on the day of your group’s visit.

Do you offer a non-rider discount?

No, Six Flags is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

Do you offer a Travel Agent discount?

No, however, group rates are available for travel related groups. Visit our Groups page for more information.

Do you offer military discounts?

Yes, we offer a military rate at our front age and some military bases offer discounted admission tickets at the MWR/ITR offices.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags St. Louis. A guest does not need a season pass until turning three years old.

Does Six Flags St. Louis sell gift certificates?

At this time, we do not sell gift certificates, however, Any Day admission tickets and Season Passes may be purchased online to be given as a gift.

How does our group receive the Tax Exempt rate?

Tax exemption eligibility varies from state to state and may not apply to local city taxes or fees. Tax exemption is not offered when purchasing online. Please submit a request directly online to the park you are interested in visiting for further details.

How many people are considered a “group”?

Group rates start with a minimum of 10 people. Visit our Group Sales page for more information.